Seasonal Client Service Receptionist — Flexible Hours

H&R Block, Inc.; Owosso (MI); On-site; USD 17,000 - 22,000; Part time

Job summary

H&R Block, Inc. is seeking a seasonal Client Service Professional/Receptionist to greet clients, answer calls, and schedule appointments. You will match clients with the right tax professional and help ensure client needs are met in person, over the phone, or virtually.

The role emphasizes friendly service, organization, and teamwork in a fast-paced franchise office setting. Prior customer service experience and MS Office proficiency are preferred.

Qualifications

• Must have experience in fast-paced customer service environments.
• Strong multi-tasking and organizational abilities.
• Proficient with Microsoft Office applications.
• Effective communication and friendly interpersonal skills.

Responsibilities

• Answer phones and greet clients warmly.
• Match clients with appropriate tax professionals.
• Schedule client appointments as requested.
• Ensure client needs are met in person, on phone, or virtually.
• Maintain office cleanliness and resource organization.
• Perform other duties as assigned.

Skills

Fast-paced environment

Customer service

Multi-tasking

Organizational skills

Time-management skills

Education

High school diploma or equivalent

Tools

Microsoft Office

Job description

H&R Block, Inc. is seeking a seasonal Client Service Professional/Receptionist to greet clients, answer calls, and schedule appointments. You will match clients with the right tax professional and help ensure client needs are met in person, over the phone, or virtually.

The role emphasizes friendly service, organization, and teamwork in a fast-paced franchise office setting. Prior customer service experience and MS Office proficiency are preferred.