Seasonal Client Service Receptionist - Tax Office

H&R Block, Inc.; Eastpointe (MI); Presencial; USD 19.000 - 23.000; A tiempo parcial

Descripción de la vacante

H&R Block, Inc. is seeking a seasonal Client Service Professional/Receptionist in Michigan to be the welcoming face for clients. You will manage scheduling, support daily office operations, and work with tax professionals.

This in-person role offers training and is a stepping stone into tax preparation or office leadership. Ideal candidates have client-focused experience, strong communication, and the ability to multitask in a fast-paced environment.

Formación

• Experience in a fast-paced, client-centric environment.
• Strong interpersonal and communication skills for team and client interaction.
• Ability to multitask and manage competing priorities.
• Strong organizational skills with attention to detail.
• Comfort with basic computer programs and scheduling tools.
• Availability to work evenings and weekends during tax season.

Responsabilidades

• Greet clients warmly and create a welcoming, professional first impression.
• Answer phone calls, schedule appointments, and match clients with the right tax professional.
• Manage client check-in and intake processes, including scanning and organizing documents.
• Maintain office organization and cleanliness to support a smooth client experience.
• Collaborate with tax professionals and team members to ensure seamless daily operations.
• Handle sensitive client information with confidentiality and care.

Conocimientos

Client service

Communication

Multitasking

Organization

Computer skills

Evenings/weekends availability

Educación

High school diploma/GED

Herramientas

Microsoft Office

Teams

Scheduling systems

Descripción del empleo

H&R Block, Inc. is seeking a seasonal Client Service Professional/Receptionist in Michigan to be the welcoming face for clients. You will manage scheduling, support daily office operations, and work with tax professionals.

This in-person role offers training and is a stepping stone into tax preparation or office leadership. Ideal candidates have client-focused experience, strong communication, and the ability to multitask in a fast-paced environment.