Seasonal Client Service & Receptionist

H&R Block, Inc.; Forney (TX); On-site; USD 19,000 - 25,000; Part time

Job summary

H&R Block is seeking a seasonal Client Service Professional / Receptionist to greet clients, manage check-ins, and coordinate scheduling in person. You will support daily office operations and work closely with tax professionals to ensure a smooth client experience during tax season.

The role requires strong communication, multitasking, and attention to detail, with availability for evenings and weekends. Prior experience in fast-paced service environments is preferred, and basic computer tools

Qualifications

• Experience in a fast-paced, client-centric environment.
• Strong interpersonal and communication skills for professional client interaction.
• Ability to multitask and manage competing priorities throughout the day.
• Organizational skills with attention to detail and follow-through.
• Comfort using basic computer programs and digital tools (Microsoft Office, Teams, scheduling systems).
• Availability to work evenings and weekends during tax season.

Responsibilities

• Greet clients warmly and create a welcoming, professional first impression as the face of the office.
• Answer phone calls, schedule appointments, and match clients with the right tax professional.
• Manage client check-in and intake processes, including scanning and organizing documents.
• Maintain office organization and cleanliness to support a smooth, professional client experience.
• Collaborate with tax professionals and team members to ensure seamless daily operations.
• Handle sensitive client information with confidentiality, discretion, and care.

Skills

Customer service

Communication skills

Multitasking

Attention to detail

Office software

Evenings/Weekends availability

Education

High school diploma/GED

Tools

Microsoft Office

Teams

Scheduling systems

Job description

H&R Block is seeking a seasonal Client Service Professional / Receptionist to greet clients, manage check-ins, and coordinate scheduling in person. You will support daily office operations and work closely with tax professionals to ensure a smooth client experience during tax season.

The role requires strong communication, multitasking, and attention to detail, with availability for evenings and weekends. Prior experience in fast-paced service environments is preferred, and basic computer tools