Seasonal Client Concierge & Receptionist

H&R Block, Inc.; Chehalis (WA); On-site; USD 24,000 - 37,000; Part time

Job summary

H&R Block, Inc. is seeking a seasonal Client Service Professional/Receptionist to greet clients, manage check-in, and coordinate with tax professionals in a busy office.

This in-person role focuses on delivering a welcoming experience and supporting daily operations during tax season. The ideal candidate demonstrates strong interpersonal skills, multitasking ability, and reliability, with availability for evenings and weekends.

Qualifications

• Experience in a fast-paced, client-centric environment.
• Strong interpersonal and communication skills.
• Ability to multitask and manage priorities.
• Organizational skills with attention to detail.
• Comfort with basic computer programs and scheduling tools.
• Availability to work evenings and weekends during tax season.

Responsibilities

• Greet clients warmly and create a welcoming first impression.
• Answer phone calls, schedule appointments, and connect clients with the right tax professional.
• Manage check-in and intake processes, including scanning and organizing documents.
• Maintain office organization and cleanliness to support a smooth client experience.
• Collaborate with tax professionals to ensure seamless daily operations.
• Handle confidential client information with discretion and care.

Skills

Interpersonal skills

Communication

Multitasking

Organizational skills

Education

High school diploma/GED

Tools

Microsoft Office

Teams

Scheduling systems

Job description

H&R Block, Inc. is seeking a seasonal Client Service Professional/Receptionist to greet clients, manage check-in, and coordinate with tax professionals in a busy office.

This in-person role focuses on delivering a welcoming experience and supporting daily operations during tax season. The ideal candidate demonstrates strong interpersonal skills, multitasking ability, and reliability, with availability for evenings and weekends.