Seasonal Client Service & Receptionist

H&R Block, Inc.; Guntersville (AL); On-site; USD 17,000 - 22,000; Part time

Job summary

H&R Block is seeking a seasonal Client Service Professional / Receptionist to welcome clients in person, manage scheduling, and support daily office operations. This entry point role offers training toward tax prep or leadership within a collaborative team.

The position is in-person, with availability for evenings and weekends during tax season. The ideal candidate will excel in a fast-paced, client-focused environment, possess strong communication skills, and show attention to detail while

Qualifications

• Experience in a fast-paced, client-centric environment.
• Strong interpersonal and communication skills.
• Ability to multitask and manage priorities throughout the day.
• Organizational skills with attention to detail.
• Comfort using basic computer programs and scheduling tools.
• Availability to work evenings and weekends during tax season.

Responsibilities

• Greet clients warmly and create a welcoming, professional first impression as the face of the office.
• Answer phone calls, schedule appointments, and match clients with the right tax professional.
• Manage client check-in and intake processes, including scanning and organizing documents.
• Maintain office organization and cleanliness to support a smooth, professional client experience.
• Collaborate with tax professionals and team members to ensure seamless daily operations.
• Handle sensitive client information with confidentiality and care.

Job description

H&R Block is seeking a seasonal Client Service Professional / Receptionist to welcome clients in person, manage scheduling, and support daily office operations. This entry point role offers training toward tax prep or leadership within a collaborative team.

The position is in-person, with availability for evenings and weekends during tax season. The ideal candidate will excel in a fast-paced, client-focused environment, possess strong communication skills, and show attention to detail while