Seasonal Client Service Pro — Receptionist

H&R Block, Inc.; Bangor (Northampton County); On-site; USD 21,000 - 26,000; Part time

Job summary

H&R Block, Inc. is seeking a seasonal Client Service Professional/Receptionist to warmly welcome clients and connect them with the right tax professional. You will handle calls, scheduling, and ensuring client needs are met across in-person, phone, or virtual interactions.

The role emphasizes multitasking in a fast-paced environment, strong organizational skills, and proficiency with Microsoft Office, supporting a team-driven office culture.

Qualifications

• Experience in a fast-paced environment is preferred.
• Previous customer service experience is preferred.
• Ability to multi-task and stay organized during busy periods.

Responsibilities

• Answer phones and greet clients in a friendly, personalized manner.
• Match clients with the best-suited tax professional for their needs.
• Schedule clients according to their preferences.
• Ensure all client needs are met in person, over the phone, or virtually.
• Maintain office cleanliness and organize resources with the team.

Skills

Phone etiquette

Customer service

Multi-tasking

Time management

Education

High school diploma or equivalent

Tools

Microsoft Office

Job description

H&R Block, Inc. is seeking a seasonal Client Service Professional/Receptionist to warmly welcome clients and connect them with the right tax professional. You will handle calls, scheduling, and ensuring client needs are met across in-person, phone, or virtual interactions.

The role emphasizes multitasking in a fast-paced environment, strong organizational skills, and proficiency with Microsoft Office, supporting a team-driven office culture.