Seasonal Client Service Receptionist

H&R Block, Inc.; Madison (GA); Vor Ort; USD 17.000 - 22.000; Teilzeit

Zusammenfassung

H&R Block, Inc. is seeking a seasonal Client Service Professional/Receptionist to warmly greet clients and connect them with the right tax professionals. You will manage scheduling and support clients both in-person and virtually, contributing to a smooth, friendly service experience.

The role emphasizes multitasking, strong organization, and the ability to handle a fast-paced environment while delivering outstanding customer service.

Qualifikationen

• Experience working in a fast-paced environment.
• Customer service experience is preferred.
• Ability to multi-task and manage time effectively.
• Strong organizational skills and attention to detail.
• Proficient with Microsoft Office or similar software.

Aufgaben

• Answer phones and greet clients in a friendly, personalized manner.
• Match clients with the best-suited tax professional for their needs.
• Schedule clients as requested by the client.
• Assist in ensuring all client needs are met in person, over the phone, or virtually.
• Maintain office cleanliness and organize resources with the team.
• Perform other duties as assigned.

Kenntnisse

Customer service

Multi-tasking

Time management

Organizational skills

Communication skills

Ausbildung

High school diploma or equivalent

Tools

Microsoft Office

Jobbeschreibung

H&R Block, Inc. is seeking a seasonal Client Service Professional/Receptionist to warmly greet clients and connect them with the right tax professionals. You will manage scheduling and support clients both in-person and virtually, contributing to a smooth, friendly service experience.

The role emphasizes multitasking, strong organization, and the ability to handle a fast-paced environment while delivering outstanding customer service.