Seasonal Client Service Receptionist

H&R Block, Inc.; Trenton (GA); On-site; USD 17,000 - 25,000; Full time

Job summary

H&R Block, Inc. is seeking a seasonal Client Service Professional/Receptionist to greet clients, answer phones, and connect clients with the right tax professional. You will schedule clients and support the team to ensure every client leaves satisfied.

The role emphasizes friendly service, multitasking in a fast-paced office, and maintaining an organized workspace across in-person, phone, and virtual interactions.

Qualifications

• Experience in a fast-paced environment.
• Customer service experience required.
• Ability to multi-task and stay organized.
• Strong time-management and organizational skills.
• Proficiency with Microsoft Office tools.

Responsibilities

• Answer phones and greet clients in a friendly, personal manner.
• Match clients with the best-suited tax professional for their needs.
• Schedule clients as requested by them.
• Ensure client needs are met in person, by phone, or virtually.
• Maintain office cleanliness and organize resources with the team.
• Other duties as assigned.

Skills

Customer service

Multi-tasking

Phone etiquette

Time management

Scheduling

Education

High school diploma

Tools

Microsoft Office Suite

Job description

H&R Block, Inc. is seeking a seasonal Client Service Professional/Receptionist to greet clients, answer phones, and connect clients with the right tax professional. You will schedule clients and support the team to ensure every client leaves satisfied.

The role emphasizes friendly service, multitasking in a fast-paced office, and maintaining an organized workspace across in-person, phone, and virtual interactions.