Seasonal Client Service Pro | Scheduling & Support

H&R Block, Inc.; Woodruff (SC); On-site; USD 19,000 - 28,000; Full time

Job summary

H&R Block, Inc. is seeking a seasonal Client Service Professional/Receptionist to greet clients, answer phones, and match clients with the right tax professional.

You will schedule appointments and ensure each client’s needs are met across in-person, phone, or virtual interactions. The ideal candidate brings experience in a fast-paced customer service environment, strong multitasking and organizational skills, and proficiency with Microsoft Office.

Qualifications

• Experience in a fast-paced environment.
• Customer service experience.
• Ability to multi-task.
• Strong organizational and time-management skills.
• Proficient with Microsoft Office.

Responsibilities

• Answer phones and greet clients in a personalized, friendly manner.
• Match clients with the best-suited tax professional for their needs.
• Schedule clients as requested.
• Assist in ensuring client needs are met in person, over the phone, or virtually.
• Maintain office cleanliness and organization with the team.
• Perform other duties as assigned.

Skills

Customer service

Fast-paced environment

Multi-tasking

Organizational skills

Time management

Education

High school diploma or equivalent

Tools

Microsoft Office

Job description

H&R Block, Inc. is seeking a seasonal Client Service Professional/Receptionist to greet clients, answer phones, and match clients with the right tax professional.

You will schedule appointments and ensure each client’s needs are met across in-person, phone, or virtual interactions. The ideal candidate brings experience in a fast-paced customer service environment, strong multitasking and organizational skills, and proficiency with Microsoft Office.