Seasonal Client Service Pro – Welcoming & Scheduling

H&R Block, Inc.; Lake Ariel (PA); On-site; USD 17,000 - 22,000; Part time

Job summary

H&R Block, Inc. is seeking a seasonal Client Service Professional/Receptionist to welcome clients, answer phones, and connect them with the right tax professional. You will support a fast-paced office, schedule appointments, and help ensure each client leaves satisfied.

This role emphasizes strong communication, organization, and basic computer skills including Microsoft Office, with flexibility to work across locations as needed.

Qualifications

• Experience in a fast-paced environment
• Previous experience in a customer service environment
• Ability to multi-task
• Strong organizational and time-management skills
• Computer proficient with Microsoft Office

Responsibilities

• Answer phones and greet clients in a personalized, friendly, and inviting manner
• Match clients with the best-suited tax professional for their needs
• Schedule clients how they would like to be scheduled
• Help to ensure all clients needs have been met during service both in person, over the phone or virtually
• Maintain office cleanliness and organization of resources with team members
• Other duties as assigned

Skills

Customer service

Multi-tasking

Time management

Organization

Phone etiquette

Education

High school diploma

Tools

Microsoft Office

Job description

H&R Block, Inc. is seeking a seasonal Client Service Professional/Receptionist to welcome clients, answer phones, and connect them with the right tax professional. You will support a fast-paced office, schedule appointments, and help ensure each client leaves satisfied.

This role emphasizes strong communication, organization, and basic computer skills including Microsoft Office, with flexibility to work across locations as needed.