Seasonal Client Service Pro | Welcoming & Scheduling

H&R Block; Atlanta (TX); Hybrid; USD 24,000 - 36,000; Full time

Job summary

H&R Block is seeking a Seasonal Client Service Professional/Receptionist to greet clients, answer phones, and connect them with the right tax professional, delivering a warm, helpful experience.

You will manage scheduling, maintain a tidy office, and handle in-person, phone, or virtual interactions as needed. The role emphasizes multitasking, strong organization, and friendly service during busy periods.

Qualifications

• Experience working in a fast-paced environment.
• Previous experience in a customer service environment.
• Ability to multi-task.
• Strong organizational and time-management skills.
• Computer proficient with Microsoft Office.

Responsibilities

• Answer phones and greet clients in a personalized, friendly, and inviting manner.
• Match clients with the best-suited tax professional for their needs.
• Schedule clients how they would like to be scheduled.
• Help to ensure all clients needs have been met during service both in person, over the phone or virtually.
• Maintain office cleanliness and organization of resources with team members.
• Other duties as assigned.

Skills

Customer service

Multitasking

Organizational skills

Microsoft Office

Fast-paced environment

Education

High school diploma or equivalent

Tools

Microsoft Office

Job description

H&R Block is seeking a Seasonal Client Service Professional/Receptionist to greet clients, answer phones, and connect them with the right tax professional, delivering a warm, helpful experience.

You will manage scheduling, maintain a tidy office, and handle in-person, phone, or virtual interactions as needed. The role emphasizes multitasking, strong organization, and friendly service during busy periods.