Seasonal Client Service Pro | Front Desk & Scheduling

H&R Block, Inc.; Anaconda (MT); On-site; USD 17,000 - 22,000; Part time

Job summary

H&R Block, Inc. is seeking a seasonal Client Service Professional/Receptionist to greet clients, answer phones, and guide them to the right tax expert. You’ll help schedule appointments and ensure every client leaves satisfied.

This role emphasizes fast-paced customer service, organization, and teamwork, with opportunities to build relationships across the office and with clients, both in person and virtually.

Qualifications

• Greet clients and answer phones in a friendly, professional manner.
• Match clients with the best-suited tax professional for their needs.
• Schedule clients according to their preferences.
• Assist clients in person, over the phone, or virtually to meet needs.
• Keep the office clean and resources organized with the team.
• Other duties as assigned.

Responsibilities

• Answer phones and greet clients.
• Match clients with the right tax professional.
• Schedule clients per their preferences.
• Assist clients in person, by phone, or virtually to meet needs.
• Maintain office cleanliness and organization with the team.
• Other duties as assigned.

Skills

Customer service

Multitasking

Time management

Microsoft Office

Phone etiquette

Organizational skills

Education

High school diploma or equivalent

Tools

Microsoft Office

Job description

H&R Block, Inc. is seeking a seasonal Client Service Professional/Receptionist to greet clients, answer phones, and guide them to the right tax expert. You’ll help schedule appointments and ensure every client leaves satisfied.

This role emphasizes fast-paced customer service, organization, and teamwork, with opportunities to build relationships across the office and with clients, both in person and virtually.