Seasonal Client Service Pro - Front Desk & Scheduling

H&R Block, Inc.; Iron Mountain (MI); On-site; USD 17,000 - 22,000; Part time

Job summary

H&R Block is seeking a seasonal Client Service Professional/Receptionist to welcome clients and set the tone for a confident, friendly visit. You will answer phones, greet guests, and guide them to the right tax professional based on their needs.

This role supports a fast-paced office and requires strong organization, multitasking, and time management. You will schedule client appointments, help with in-person, phone, and virtual service, and keep the office clean and well organized in

Qualifications

• Experience in a fast-paced environment.
• Customer service experience.
• Ability to multi-task.
• Strong organizational and time-management skills.
• Proficient with Microsoft Office.

Responsibilities

• Answer phones and greet clients in a personalized, friendly, and inviting manner.
• Match clients with the best-suited tax professional for their needs.
• Schedule clients how they would like to be scheduled.
• Help to ensure all clients needs have been met during service both in person, over the phone or virtually.
• Maintain office cleanliness and organization of resources with team members.
• Other duties as assigned.

Skills

Fast-paced environment

Customer service experience

Multitasking

Organizational skills

Time management

Education

High school diploma or equivalent

Tools

Microsoft Office

Job description

H&R Block is seeking a seasonal Client Service Professional/Receptionist to welcome clients and set the tone for a confident, friendly visit. You will answer phones, greet guests, and guide them to the right tax professional based on their needs.

This role supports a fast-paced office and requires strong organization, multitasking, and time management. You will schedule client appointments, help with in-person, phone, and virtual service, and keep the office clean and well organized in