Seasonal Client Service Pro: Front Desk & Scheduling

H&R Block, Inc.; Kerrville (TX); On-site; USD 17,000 - 22,000; Part time

Job summary

H&R Block is seeking a seasonal Client Service Professional/Receptionist to greet clients, answer phones, and connect them with the right tax professional. You will schedule appointments, ensure each client’s needs are met across in-person, phone, or virtual channels, and help maintain a clean, organized office with your team.

This role emphasizes friendly, efficient service and the ability to multi-task in a fast-paced environment.

Qualifications

• Experience in a fast-paced environment.
• Customer service experience.
• Ability to multi-task.
• Strong organizational and time-management skills.
• Proficient with Microsoft Office.

Responsibilities

• Answer phones and greet clients in a friendly manner.
• Match clients with the best-suited tax professional.
• Schedule clients as they prefer.
• Help ensure all clients' needs are met in person, over the phone, or virtually.
• Maintain office cleanliness and organization with the team.
• Other duties as assigned.

Skills

Fast-paced environment

Customer service experience

Multi-tasking

Organization skills

MS Office

Education

High school diploma or equivalent

Tools

Microsoft Office

Job description

H&R Block is seeking a seasonal Client Service Professional/Receptionist to greet clients, answer phones, and connect them with the right tax professional. You will schedule appointments, ensure each client’s needs are met across in-person, phone, or virtual channels, and help maintain a clean, organized office with your team.

This role emphasizes friendly, efficient service and the ability to multi-task in a fast-paced environment.