Seasonal Client Service Pro | Front Desk & Scheduling

H&R Block, Inc.; Buffalo (WY); On-site; USD 17,000 - 25,000; Part time

Job summary

H&R Block, Inc. is hiring a seasonal Client Service Professional/Receptionist to welcome clients, connect them with the right tax professionals, and schedule appointments. You will assist clients in person, by phone, or virtually, ensuring a positive experience.

The role requires working in a fast-paced environment with strong organizational and multitasking abilities, using Microsoft Office, and maintaining a clean, welcoming office space for all clients.

Qualifications

• Experience in a fast-paced environment.
• Customer service experience.
• Ability to multi-task.
• Strong organizational and time-management skills.
• Proficient with Microsoft Office.

Responsibilities

• Answer phones and greet clients in a personalized, friendly, and inviting manner.
• Match clients with the best-suited tax professional for their needs.
• Schedule clients as requested by them.
• Help ensure all clients' needs are met during service in person, over the phone, or virtually.
• Maintain office cleanliness and organization with the team.
• Other duties as assigned.

Skills

Phone etiquette

Customer service

Multi-tasking

Organizational skills

Microsoft Office

Education

High school diploma or equivalent

Tools

Microsoft Office

Job description

H&R Block, Inc. is hiring a seasonal Client Service Professional/Receptionist to welcome clients, connect them with the right tax professionals, and schedule appointments. You will assist clients in person, by phone, or virtually, ensuring a positive experience.

The role requires working in a fast-paced environment with strong organizational and multitasking abilities, using Microsoft Office, and maintaining a clean, welcoming office space for all clients.