Seasonal Client Service Pro | Front Desk & Scheduling

H&R Block, Inc.; Belgrade (MT); On-site; USD 19,000 - 28,000; Part time

Job summary

H&R Block, Inc. is seeking a seasonal Client Service Professional/Receptionist to greet clients, answer phones, and connect them with the right tax expert in a fast-paced, friendly office.

You will schedule appointments, help ensure client needs are met in person, over the phone, or virtually, and maintain a tidy workspace while supporting teammates with multi-tasking and strong organizational skills.

Qualifications

• Experience working in a fast-paced environment.
• Previous experience in a customer service environment.
• Ability to multi-task.
• Strong organizational and time-management skills.
• Computer proficient with the ability to use Microsoft Office.

Responsibilities

• Answer phones and greet clients in a personalized, friendly, and inviting manner.
• Match clients with the best-suited tax professional for their needs.
• Schedule clients how they would like to be scheduled.
• Help to ensure all clients needs have been met during service both in person, over the phone or virtually.
• Maintain office cleanliness and organization of resources with team members.
• Other duties as assigned.

Skills

Customer service experience

Multitasking

Time management

Microsoft Office proficiency

Fast-paced environment experience

Education

High school diploma or equivalent

Job description

H&R Block, Inc. is seeking a seasonal Client Service Professional/Receptionist to greet clients, answer phones, and connect them with the right tax expert in a fast-paced, friendly office.

You will schedule appointments, help ensure client needs are met in person, over the phone, or virtually, and maintain a tidy workspace while supporting teammates with multi-tasking and strong organizational skills.