Seasonal Client Services Pro - Front Desk & Scheduling

H&R Block, Inc.; Kingfield (ME); On-site; USD 21,000 - 28,000; Part time

Job summary

H&R Block, Inc. is seeking a Seasonal Client Service Professional/Receptionist to warmly greet clients and set the tone for a positive visit.

You’ll help clients connect with the right tax professional, schedule appointments, and ensure every interaction meets their needs across in-person, phone, or virtual channels. The role requires a friendly, organized individual with prior customer service experience who can multi-task in a busy environment and maintain a clean, efficient office with team

Qualifications

• Experience in a fast-paced environment is preferred.
• Customer service experience is required.
• Ability to multi-task and stay organized while handling multiple clients.
• Strong time-management and organizational skills; attention to detail.

Responsibilities

• Answer phones and greet clients in a friendly, professional manner.
• Match clients with the appropriate tax professional for their needs.
• Schedule clients according to their preferences.
• Ensure client needs are met in person, over the phone, or virtually.
• Maintain office cleanliness and resource organization with the team.
• Other duties as assigned.”

Skills

Customer service

Multi-tasking

Time management

Phone etiquette

Office software

Education

High school diploma or equivalent

Tools

Microsoft Office

Job description

H&R Block, Inc. is seeking a Seasonal Client Service Professional/Receptionist to warmly greet clients and set the tone for a positive visit.

You’ll help clients connect with the right tax professional, schedule appointments, and ensure every interaction meets their needs across in-person, phone, or virtual channels. The role requires a friendly, organized individual with prior customer service experience who can multi-task in a busy environment and maintain a clean, efficient office with team