Seasonal Client Service Pro — Front Desk & Scheduling

H&R Block, Inc.; Forest Park (GA); On-site; USD 19,000 - 25,000; Full time

Job summary

H&R Block is seeking a seasonal Client Service Professional/Receptionist to greet clients, answer phones, and connect them with the right tax professional. You’ll help schedule visits and ensure each client’s needs are met, whether in person, over the phone, or virtually.

This role supports a busy franchise office and requires a friendly, organized multitasker with strong computer skills and customer service experience; flexible scheduling and multiple locations possible.

Qualifications

• Experience in a fast-paced environment
• Customer service background
• Ability to multi-task and stay organized
• Proficient with computer tools and MS Office

Responsibilities

• Answer phones and greet clients in a personalized, friendly manner
• Match clients with the best-suited tax professional
• Schedule clients according to their preferences
• Ensure client needs are met in person, by phone or virtually
• Maintain office cleanliness and resource organization
• Perform other duties as assigned

Skills

Customer service

Multi-tasking

Time management

Organizational skills

Education

High school diploma or equivalent

Tools

Microsoft Office

Job description

H&R Block is seeking a seasonal Client Service Professional/Receptionist to greet clients, answer phones, and connect them with the right tax professional. You’ll help schedule visits and ensure each client’s needs are met, whether in person, over the phone, or virtually.

This role supports a busy franchise office and requires a friendly, organized multitasker with strong computer skills and customer service experience; flexible scheduling and multiple locations possible.