Seasonal Client Service Pro — Front Desk & Scheduling

H&R Block; Moyock (NC); On-site; USD 17,000 - 22,000; Part time

Job summary

H&R Block is seeking a seasonal Client Service Professional/Receptionist to warmly welcome clients, answer phones, and connect customers with the right tax specialist. You’ll help schedule appointments and ensure each client’s needs are met across in-person, phone, or virtual interactions.

Flexible scheduling and multiple locations may be required; strong teamwork, organization, and a friendly, efficient office environment will help you succeed as part of the franchise network.

Qualifications

• Experience in a fast-paced environment.
• Previous customer service experience.
• Ability to multi-task.
• Strong organizational and time-management skills.
• Proficient with Microsoft Office.

Responsibilities

• Answer phones and greet clients warmly.
• Match clients with the best tax professional for their needs.
• Schedule clients according to their preferences.
• Ensure all client needs are met across in-person, phone, or virtual interactions.
• Maintain office cleanliness and organize resources with the team.
• Perform other duties as assigned.

Skills

Fast-paced environment

Customer service

Multi-tasking

Organizational skills

Microsoft Office

Education

High school diploma

Tools

Microsoft Office

Job description

H&R Block is seeking a seasonal Client Service Professional/Receptionist to warmly welcome clients, answer phones, and connect customers with the right tax specialist. You’ll help schedule appointments and ensure each client’s needs are met across in-person, phone, or virtual interactions.

Flexible scheduling and multiple locations may be required; strong teamwork, organization, and a friendly, efficient office environment will help you succeed as part of the franchise network.