Seasonal Client Service Pro - Front Desk

H&R Block, Inc.; Richlands (VA); Vor Ort; USD 18.000 - 37.000; Teilzeit

Zusammenfassung

H&R Block, Inc. is seeking a seasonal Client Service Professional / Receptionist to welcome clients and manage check-in at our Richlands, VA office. This in-person role supports scheduling, coordinating with tax professionals, and maintaining a professional office environment during tax season.

You will handle client intake, organize documents, and uphold confidentiality while collaborating with a team of tax professionals. Evening and weekend availability is required during tax season.

Qualifikationen

• Experience in a fast-paced, client-centric environment.
• Strong interpersonal and communication skills for professional client service.
• Ability to multitask and manage competing priorities.
• Organizational skills with attention to detail.

Aufgaben

• Greet clients warmly and create a welcoming first impression.
• Answer calls, schedule appointments, and match clients with tax professionals.
• Manage client check-in and intake, including documents.
• Maintain office organization and cleanliness for a professional experience.
• Collaborate with tax professionals to ensure smooth daily operations.
• Handle sensitive client information with confidentiality.

Kenntnisse

Client service

Interpersonal communication

Multitasking

Office organization

Microsoft Office

Scheduling systems

Ausbildung

High school diploma/GED

Tools

Microsoft Office

Teams

Scheduling systems

Jobbeschreibung

H&R Block, Inc. is seeking a seasonal Client Service Professional / Receptionist to welcome clients and manage check-in at our Richlands, VA office. This in-person role supports scheduling, coordinating with tax professionals, and maintaining a professional office environment during tax season.

You will handle client intake, organize documents, and uphold confidentiality while collaborating with a team of tax professionals. Evening and weekend availability is required during tax season.