Seasonal In-Person Client Services Receptionist

H&R Block, Inc.; King George (VA); On-site; USD 18,000 - 37,000; Part time

Job summary

H&R Block, Inc. is seeking a seasonal Client Service Professional / Receptionist in Virginia to welcome clients and support daily office operations. This in-person role involves greeting clients, scheduling, and coordinating with tax professionals to ensure a smooth experience during tax season.

You will handle check-ins, document intake, and maintain a clean, organized office while protecting confidential information. Evening and weekend availability is required.

Qualifications

• Experience in a fast-paced, client-centric environment.
• Strong interpersonal and communication skills to collaborate with team and serve clients professionally.
• Ability to multitask and manage competing priorities throughout the day.
• Organizational skills with attention to detail and follow-through.
• Comfort using basic computer programs and digital tools (e.g., Microsoft Office, Teams and scheduling systems).
• Availability to work evenings and weekends during tax season.

Responsibilities

• Greet clients warmly and create a welcoming, professional first impression as the face of the office.
• Answer phone calls, schedule appointments, and match clients with the right tax professional based on their needs.
• Manage client check-in and intake processes, including scanning and organizing documents.
• Maintain office organization and cleanliness to support a smooth, professional client experience.
• Collaborate with tax professionals and team members to ensure seamless daily operations.
• Handle sensitive client information with confidentiality, discretion, and care.

Skills

Client service

Interpersonal skills

Communication

Multitasking

Attention to detail

Office software

Education

High school diploma/GED

Tools

Microsoft Office

Teams

Scheduling systems

Job description

H&R Block, Inc. is seeking a seasonal Client Service Professional / Receptionist in Virginia to welcome clients and support daily office operations. This in-person role involves greeting clients, scheduling, and coordinating with tax professionals to ensure a smooth experience during tax season.

You will handle check-ins, document intake, and maintain a clean, organized office while protecting confidential information. Evening and weekend availability is required.