Front Desk Client Service Pro — Tax Season

H&R Block, Inc.; Honaker (VA); Presencial; USD 18.000 - 37.000; Jornada completa

Descripción de la vacante

H&R Block, Inc. in Virginia is seeking a seasonal Client Service Professional / Receptionist to be the welcoming face of the office. This in-person role involves greeting clients, scheduling, check-in, and supporting daily operations alongside tax professionals.

The position requires strong communication, multitasking, and confidentiality. Evening and weekend availability during tax season is expected, with opportunities to advance into tax preparation or office leadership.

Formación

• Experience in a fast-paced, client-centric environment
• Strong interpersonal and communication skills
• Ability to multitask and manage priorities
• Organizational skills with attention to detail
• Comfort with basic computer programs (Office, Teams, scheduling systems)
• Availability to work evenings and weekends during tax season

Responsabilidades

• Greet clients warmly and create a welcoming first impression
• Answer phone calls, schedule appointments, and match clients with the right tax professional
• Manage client check-in and intake processes, including scanning and organizing documents
• Maintain office organization and cleanliness to support a professional client experience
• Collaborate with tax professionals and team members to ensure seamless daily operations
• Handle sensitive client information with confidentiality and care

Descripción del empleo

H&R Block, Inc. in Virginia is seeking a seasonal Client Service Professional / Receptionist to be the welcoming face of the office. This in-person role involves greeting clients, scheduling, check-in, and supporting daily operations alongside tax professionals.

The position requires strong communication, multitasking, and confidentiality. Evening and weekend availability during tax season is expected, with opportunities to advance into tax preparation or office leadership.