Front Desk & Client Services Specialist

H&R Block, Inc.; Vienna (VA); Presencial; USD 18.000 - 37.000; A tiempo parcial

Descripción de la vacante

H&R Block, Inc. seeks a Seasonal Client Service Professional / Receptionist to welcome clients in person, manage check-ins and scheduling, and support daily office operations alongside tax professionals.

The role offers training and a path into tax support or leadership, requires strong people skills, and availability evenings/weekends during tax season. This is an in-person position based in Virginia.

Formación

• Experience in a fast-paced, client-facing environment.
• Strong communication skills and ability to collaborate with the team.
• Ability to multitask and manage priorities throughout the day.
• Comfort using basic computer programs and scheduling tools.
• Availability to work evenings and weekends during tax season.

Responsabilidades

• Greet clients warmly and create a welcoming, professional first impression.
• Answer phones, schedule appointments, and match clients with the right tax professional.
• Manage client check-in and intake, including document scanning and organization.
• Maintain office organization and cleanliness for a smooth client experience.
• Collaborate with tax professionals to ensure seamless daily operations and confidentiality.

Conocimientos

Customer service

Interpersonal skills

Multitasking

Office software

Educación

High school diploma/GED

Herramientas

Microsoft Office

Microsoft Teams

Scheduling systems

Descripción del empleo

H&R Block, Inc. seeks a Seasonal Client Service Professional / Receptionist to welcome clients in person, manage check-ins and scheduling, and support daily office operations alongside tax professionals.

The role offers training and a path into tax support or leadership, requires strong people skills, and availability evenings/weekends during tax season. This is an in-person position based in Virginia.