Seasonal Client Service Front Desk Specialist

H&R Block; Rawlins (WY); On-site; USD 26,000 - 38,000; Full time

Job summary

H&R Block is seeking a seasonal Client Service Professional/Receptionist to provide a warm, personalized welcome and connect clients with the right tax professional. You will answer phones, greet clients, and help schedule appointments while keeping the office organized and supporting the team in person or virtually.

Ideal candidates bring experience in fast-paced environments, customer service, and strong multitasking skills, with proficiency in Microsoft Office.

Qualifications

• Experience in a fast-paced environment is required.
• Customer service experience preferred.
• Ability to multi-task and stay organized.
• Proficient with Microsoft Office is a plus.

Responsibilities

• Answer phones and greet clients in a personalized, friendly, and inviting manner.
• Match clients with the best-suited tax professional for their needs.
• Schedule clients as they would like to be scheduled.
• Help ensure all clients' needs are met during service in person, over the phone or virtually.
• Maintain office cleanliness and organization of resources with team members.
• Other duties as assigned.

Skills

Fast-paced work

Customer service

Multitasking

Organizational skills

Microsoft Office

Education

High school diploma or equivalent

Job description

H&R Block is seeking a seasonal Client Service Professional/Receptionist to provide a warm, personalized welcome and connect clients with the right tax professional. You will answer phones, greet clients, and help schedule appointments while keeping the office organized and supporting the team in person or virtually.

Ideal candidates bring experience in fast-paced environments, customer service, and strong multitasking skills, with proficiency in Microsoft Office.