Seasonal Client Service Specialist Front Desk

H&R Block, Inc.; Honesdale (Wayne County); On-site; USD 17,000 - 22,000; Part time

Job summary

H&R Block is hiring a seasonal Client Service Professional/Receptionist to greet clients, answer phones, and connect clients with the right tax professional. The role emphasizes friendly service, efficient scheduling, and maintaining a clean, organized office environment.

Ideal candidates bring experience in fast-paced customer service, strong multitasking and time-management skills, and proficiency with Microsoft Office. Flexible schedule and multiple locations may apply.

Qualifications

• Experience working in a fast-paced environment.
• Previous experience in a customer service environment.
• Ability to multi-task.
• Strong organizational and time-management skills.
• Computer proficient with the ability to use Microsoft Office.

Responsibilities

• Answer phones and greet clients in a personalized, friendly, and inviting manner.
• Match clients with the best-suited tax professional for their needs.
• Schedule clients how they would like to be scheduled.
• Help to ensure all clients needs have been met during service both in person, over the phone or virtually.
• Maintain office cleanliness and organization of resources with team members.
• Other duties as assigned.

Skills

Customer service

Multi-tasking

Microsoft Office

Time management

Organizational skills

Education

High school diploma or equivalent

Job description

H&R Block is hiring a seasonal Client Service Professional/Receptionist to greet clients, answer phones, and connect clients with the right tax professional. The role emphasizes friendly service, efficient scheduling, and maintaining a clean, organized office environment.

Ideal candidates bring experience in fast-paced customer service, strong multitasking and time-management skills, and proficiency with Microsoft Office. Flexible schedule and multiple locations may apply.