Seasonal Client Service Concierge

H&R Block, Inc.; Sylvania (GA); On-site; USD 24,000 - 32,000; Part time

Job summary

H&R Block, Inc. is seeking a seasonal Client Service Professional/Receptionist to greet visitors, answer phones, and connect clients with the right tax professional. You will help deliver a warm, efficient experience and support team members during peak hours.

The role emphasizes multitasking, strong organization, and proficiency with Microsoft Office in a fast-paced office. Flexibility to work across locations and a high school diploma are preferred.

Qualifications

• Experience in a fast-paced environment.
• Customer service experience is preferred.
• Ability to multitask in a busy reception area.
• Strong organizational and time-management skills.
• Proficiency with Microsoft Office and basic computer tasks.

Responsibilities

• Answer phones and greet clients in a friendly, professional manner.
• Match clients with the appropriate tax professional for their needs.
• Schedule clients according to their preferences.
• Ensure client needs are met in person, over the phone, or virtually.
• Maintain office cleanliness and organization with the team.

Skills

Customer service

Phone etiquette

Multitasking

Office software

Education

High school diploma or equivalent

Tools

Microsoft Office

Job description

H&R Block, Inc. is seeking a seasonal Client Service Professional/Receptionist to greet visitors, answer phones, and connect clients with the right tax professional. You will help deliver a warm, efficient experience and support team members during peak hours.

The role emphasizes multitasking, strong organization, and proficiency with Microsoft Office in a fast-paced office. Flexibility to work across locations and a high school diploma are preferred.