Seasonal Client Service Concierge

H&R Block, Inc.; Batesville (AR); Vor Ort; USD 17.000 - 22.000; Vollzeit

Zusammenfassung

H&R Block, Inc. is seeking a seasonal Client Service Professional/Receptionist to welcome clients, answer phones, and connect them with the right tax professional.

You will schedule appointments and help ensure every client’s needs are met in person, over the phone, or virtually. This role requires the ability to multitask in a fast-paced environment, strong organizational skills, and basic Microsoft Office proficiency.

Qualifikationen

• Experience in a fast-paced customer service environment.
• Ability to multi-task and stay organized.
• Proficient with Microsoft Office.

Aufgaben

• Answer phones and greet clients in a personalized, friendly, and inviting manner.
• Match clients with the best-suited tax professional for their needs.
• Schedule clients how they would like to be scheduled.
• Help to ensure all clients needs have been met during service both in person, over the phone or virtually.
• Maintain office cleanliness and organization of resources with team members.
• Other duties as assigned.

Kenntnisse

Customer service

Multi-tasking

Time management

Organizational skills

Microsoft Office proficiency

Ausbildung

High school diploma or equivalent

Tools

Microsoft Office

Jobbeschreibung

H&R Block, Inc. is seeking a seasonal Client Service Professional/Receptionist to welcome clients, answer phones, and connect them with the right tax professional.

You will schedule appointments and help ensure every client’s needs are met in person, over the phone, or virtually. This role requires the ability to multitask in a fast-paced environment, strong organizational skills, and basic Microsoft Office proficiency.