Seasonal Client Service Concierge

H&R Block, Inc.; Indiana (PA); On-site; USD 17,000 - 22,000; Full time

Job summary

H&R Block, Inc. is seeking a seasonal Client Service Professional/Receptionist to greet clients, connect them with the right tax professional, and manage scheduling. You will ensure client needs are met across in-person, phone, and virtual channels while helping keep the office tidy and well organized.

The role emphasizes multitasking, strong organizational skills, and proficiency with Microsoft Office in a fast-paced setting. Flexible locations and hours may be required across multiple offices.

Qualifications

• Experience in a fast-paced environment is required.
• Customer service experience is preferred.
• Ability to multitask and manage time effectively.
• Proficiency with Microsoft Office applications.
• High school diploma or equivalent required.

Responsibilities

• Answer phones and greet clients in a personalized, friendly manner.
• Match clients with the best-suited tax professional for their needs.
• Schedule clients according to their preferences.
• Ensure client needs are met in person, over the phone, or virtually.
• Maintain office cleanliness and organization with the team.

Skills

Fast-paced environment experience

Customer service experience

Multitasking

Time management

Microsoft Office

Education

High school diploma or equivalent

Tools

Microsoft Office

Job description

H&R Block, Inc. is seeking a seasonal Client Service Professional/Receptionist to greet clients, connect them with the right tax professional, and manage scheduling. You will ensure client needs are met across in-person, phone, and virtual channels while helping keep the office tidy and well organized.

The role emphasizes multitasking, strong organizational skills, and proficiency with Microsoft Office in a fast-paced setting. Flexible locations and hours may be required across multiple offices.