Seasonal Client Service Concierge

H&R Block; Lindale (TX); On-site; USD 17,000 - 21,000; Part time

Job summary

H&R Block in Lindale, TX is seeking a seasonal Client Service Professional/Receptionist. You will greet clients, answer calls, and schedule appointments, always aiming to wow clients now and in the future. The role focuses on providing warm, personalized service and linking clients with the right tax professional.

This seasonal, on-site position emphasizes multi-tasking, organization, and customer care, with responsibilities across in-person, phone, and virtual channels.

Qualifications

• Experience in a customer service environment.
• Ability to multi-task.
• Strong organizational and time-management skills.
• Proficient with Microsoft Office.
• High school diploma or equivalent.

Responsibilities

• Answer phones and greet clients in a personalized, friendly, and inviting manner.
• Match clients with the best-suited tax professional for their needs.
• Schedule clients as they would like to be scheduled.
• Help ensure all clients' needs are met during service in person, over the phone, or virtually.
• Maintain office cleanliness and organization of resources with team members.
• Other duties as assigned.

Skills

Fast-paced

Customer service

Multi-tasking

Time management

Microsoft Office

Education

High school diploma or equivalent

Tools

Microsoft Office

Job description

H&R Block in Lindale, TX is seeking a seasonal Client Service Professional/Receptionist. You will greet clients, answer calls, and schedule appointments, always aiming to wow clients now and in the future. The role focuses on providing warm, personalized service and linking clients with the right tax professional.

This seasonal, on-site position emphasizes multi-tasking, organization, and customer care, with responsibilities across in-person, phone, and virtual channels.