Seasonal Client Service Concierge

H&R Block; Mesquite (NV); On-site; USD 25,000 - 28,000; Part time

Job summary

H&R Block in Mesquite, NV is seeking a Seasonal Client Service Professional/Receptionist to wow clients now and in the future while building relationships.

You will greet clients, route them to the right tax pro, and schedule appointments, delivering friendly service across in-person, phone, and virtual channels.

This role emphasizes fast-paced work, strong organization, and teamwork in a franchise office supported by the H&R Block brand.

Qualifications

• Experience working in a fast-paced environment.
• Previous experience in a customer service environment.
• Ability to multi-task and stay organized.
• Strong organizational and time-management skills.
• Proficient with Microsoft Office and basic computer tasks.

Responsibilities

• Answer phones and greet clients in a personalized, friendly, and inviting manner.
• Match clients with the best-suited tax professional for their needs.
• Schedule clients according to their preferences.
• Help ensure all client needs are met during service in person, over the phone, or virtually.
• Maintain office cleanliness and organize resources with the team.
• Other duties as assigned.

Skills

Customer service

Multi-tasking

Organizational skills

Time management

Microsoft Office

Education

High school diploma or equivalent

Tools

Microsoft Office

Job description

H&R Block in Mesquite, NV is seeking a Seasonal Client Service Professional/Receptionist to wow clients now and in the future while building relationships.

You will greet clients, route them to the right tax pro, and schedule appointments, delivering friendly service across in-person, phone, and virtual channels.

This role emphasizes fast-paced work, strong organization, and teamwork in a franchise office supported by the H&R Block brand.