Seasonal Client Service Concierge

H&R Block; Kingstree (SC); On-site; USD 17,000 - 22,000; Full time

Job summary

H&R Block is seeking a seasonal Client Service Professional/Receptionist to wow clients now and in the future by delivering friendly service and helping clients make confident decisions.

You will answer phones, greet clients, match them with the right tax expert, and schedule appointments while keeping the office organized and welcoming. Flexibility to work across locations is preferred; prior customer service in a fast-paced environment is ideal.

Qualifications

• Experience in a fast-paced environment.
• Customer service experience.
• Ability to multi-task effectively.
• Strong organizational and time-management skills.
• Proficient with Microsoft Office.

Responsibilities

• Answer phones and greet clients in a personalized, friendly and inviting manner.
• Match clients with the best-suited tax professional for their needs.
• Schedule clients how they would like to be scheduled.
• Help ensure all clients' needs are met during service in person, over the phone or virtually.
• Maintain office cleanliness and organization of resources with team members.

Skills

Phone etiquette

Customer service

Multi-tasking

Microsoft Office

Organization

Education

High school diploma

Job description

H&R Block is seeking a seasonal Client Service Professional/Receptionist to wow clients now and in the future by delivering friendly service and helping clients make confident decisions.

You will answer phones, greet clients, match them with the right tax expert, and schedule appointments while keeping the office organized and welcoming. Flexibility to work across locations is preferred; prior customer service in a fast-paced environment is ideal.