Seasonal Client Services Concierge

H&R Block, Inc.; Texarkana (TX); On-site; USD 19,000 - 25,000; Part time

Job summary

H&R Block in Texarkana, TX is hiring a Seasonal Client Service Professional/Receptionist. You will greet clients, answer phones, and help connect clients with the right tax professional to ensure a smooth visit.

This role emphasizes friendly service, multi-tasking, and strong organizational skills. You will maintain a welcoming office environment and support the team to meet client needs across in-person, phone, or virtual interactions.

Qualifications

• Experience in a fast-paced environment.
• Customer service experience.
• Ability to multitask.
• Strong organizational and time-management skills.
• Proficient with Microsoft Office.
• Ability to work flexible schedule and/or in multiple locations.
• Sales or marketing experience.

Responsibilities

• Answer phones and greet clients in a friendly, personalized manner.
• Match clients with the best-suited tax professional for their needs.
• Schedule clients as they would like to be scheduled.
• Help ensure all clients' needs are met during service in person, over the phone or virtually.
• Maintain office cleanliness and organization of resources with the team.
• Other duties as assigned.

Skills

Customer service

Multi-tasking

Time management

Organizational skills

Microsoft Office

Education

High school diploma

Tools

Microsoft Office

Job description

H&R Block in Texarkana, TX is hiring a Seasonal Client Service Professional/Receptionist. You will greet clients, answer phones, and help connect clients with the right tax professional to ensure a smooth visit.

This role emphasizes friendly service, multi-tasking, and strong organizational skills. You will maintain a welcoming office environment and support the team to meet client needs across in-person, phone, or virtual interactions.