Seasonal Client Service Specialist - Reception & Scheduling

H&R Block, Inc.; Henderson (TX); On-site; USD 18,000 - 25,000; Part time

Job summary

H&R Block, Inc. is seeking a seasonal Client Service Professional/Receptionist in Henderson, TX. You will greet clients, answer phones, and guide them to the appropriate tax professional while coordinating appointments to fit clients’ needs.

The role emphasizes delivering friendly, personalized service in a fast-paced environment and supporting the team with office organization and varied duties.

Qualifications

• Experience working in a fast-paced environment.
• Previous experience in a customer service environment.
• Ability to multi-task.
• Strong organizational and time-management skills.
• Computer proficient with the ability to use Microsoft Office.

Responsibilities

• Answer phones and greet clients in a personalized, friendly, and inviting manner.
• Match clients with the best-suited tax professional for their needs.
• Schedule clients how they would like to be scheduled.
• Help to ensure all clients needs have been met during service both in person, over the phone or virtually.
• Maintain office cleanliness and organization of resources with team members.
• Other duties as assigned.

Skills

Multi-tasking

Customer service

Time management

Organizational skills

Education

High school diploma or equivalent

Tools

Microsoft Office

Job description

H&R Block, Inc. is seeking a seasonal Client Service Professional/Receptionist in Henderson, TX. You will greet clients, answer phones, and guide them to the appropriate tax professional while coordinating appointments to fit clients’ needs.

The role emphasizes delivering friendly, personalized service in a fast-paced environment and supporting the team with office organization and varied duties.