Seasonal Client Service Concierge

H&R Block, Inc.; Hemingway (SC); On-site; USD 18,000 - 24,000; Part time

Job summary

H&R Block, Inc. is seeking a seasonal Client Service Professional/Receptionist to greet clients, schedule appointments, and connect clients with the right tax professional.

You’ll support a fast-paced office, ensuring excellent service in person, by phone, and virtually, while maintaining a clean, organized workspace. You will need strong multitasking and communication skills, experience in customer service, and proficiency with Microsoft Office.

Qualifications

• Experience in a fast-paced environment.
• Customer service experience.
• Ability to multi-task.
• Strong organizational and time-management skills.
• Familiarity with Microsoft Office.

Responsibilities

• Answer phones and greet clients in a personalized, friendly, and inviting manner
• Match clients with the best-suited tax professional for their needs
• Schedule clients how they would like to be scheduled
• Help to ensure all clients needs have been met during service both in person, over the phone or virtually
• Maintain office cleanliness and organization of resources with team members
• Other duties as assigned

Skills

Fast-paced

Customer service

Multi-tasking

Time management

MS Office

Education

High school diploma or equivalent

Tools

Microsoft Office

Job description

H&R Block, Inc. is seeking a seasonal Client Service Professional/Receptionist to greet clients, schedule appointments, and connect clients with the right tax professional.

You’ll support a fast-paced office, ensuring excellent service in person, by phone, and virtually, while maintaining a clean, organized workspace. You will need strong multitasking and communication skills, experience in customer service, and proficiency with Microsoft Office.