Seasonal Client Services Concierge (Receptionist)

H&R Block, Inc.; Eufaula (OK); Sur place; USD 17 000 - 25 000; Temps partiel

Résumé du poste

H&R Block, Inc. is seeking a seasonal Client Service Professional/Receptionist to welcome clients, answer phones, and connect customers with the right tax professional. You will help schedule appointments and support a high-volume, client-focused office.

The role emphasizes strong customer service, multi-tasking, and teamwork in a fast-paced environment with flexible scheduling and potential location variety.

Qualifications

• Experience in a fast-paced environment.
• Customer service experience.
• Ability to multi-task.
• Strong organizational and time-management skills.
• Proficiency with Microsoft Office.

Responsabilités

• Answer phones and greet clients in a friendly, personalized manner.
• Match clients with the appropriate tax professional.
• Schedule clients as requested by they.
• Ensure client needs are met in person, by phone, or virtually.
• Maintain office cleanliness and organization with the team.

Connaissances

Customer service

Multi-tasking

Organizational skills

Phone etiquette

Microsoft Office

Formation

High school diploma or equivalent

Outils

Microsoft Office

Description du poste

H&R Block, Inc. is seeking a seasonal Client Service Professional/Receptionist to welcome clients, answer phones, and connect customers with the right tax professional. You will help schedule appointments and support a high-volume, client-focused office.

The role emphasizes strong customer service, multi-tasking, and teamwork in a fast-paced environment with flexible scheduling and potential location variety.