Seasonal Client Service Concierge

H&R Block, Inc.; Washington Charter Township (MI); Vor Ort; USD 19.000 - 25.000; Vollzeit

Zusammenfassung

H&R Block, Inc. is seeking a seasonal Client Service Professional/Receptionist to welcome clients, answer phones, and connect customers with the right tax professional.

You will schedule appointments, help ensure client needs are met in person, over the phone, or virtually, and maintain a clean, organized office environment. The role emphasizes friendliness, multitasking across channels, and a willingness to perform additional duties as assigned.

Qualifikationen

• Experience working in a fast-paced environment.
• Previous experience in a customer service environment.
• Ability to multi-task.
• Strong organizational and time-management skills.
• Computer proficient with the ability to use Microsoft Office.

Aufgaben

• Answer phones and greet clients in a personalized, friendly, and inviting manner.
• Match clients with the best-suited tax professional for their needs.
• Schedule clients how they would like to be scheduled.
• Help to ensure all clients needs have been met during service both in person, over the phone or virtually.
• Maintain office cleanliness and organization of resources with team members.
• Other duties as assigned.

Kenntnisse

Fast-paced environment

Customer service

Multi-tasking

Time management

Organizational skills

Ausbildung

High school diploma or equivalent

Tools

Microsoft Office

Jobbeschreibung

H&R Block, Inc. is seeking a seasonal Client Service Professional/Receptionist to welcome clients, answer phones, and connect customers with the right tax professional.

You will schedule appointments, help ensure client needs are met in person, over the phone, or virtually, and maintain a clean, organized office environment. The role emphasizes friendliness, multitasking across channels, and a willingness to perform additional duties as assigned.