Seasonal Client Experience Specialist

H&R Block, Inc.; Chatsworth (GA); On-site; USD 17,000 - 22,000; Part time

Job summary

H&R Block, Inc. is seeking a seasonal Client Service Professional/Receptionist to welcome clients, answer phones, and connect them with the right tax professional. Seasonal position at a franchise office under H&R Block.

You’ll thrive in a fast-paced environment, schedule clients, and help ensure all needs are met in person, over the phone, or virtually. You will maintain a welcoming reception area and support the office team.

Qualifications

• Experience in a fast-paced environment.
• Customer service experience required.
• Ability to multi-task.
• Strong organizational and time-management skills.
• Proficient with Microsoft Office.

Responsibilities

• Answer phones and greet clients in a personalized, friendly, and inviting manner.
• Match clients with the best-suited tax professional for their needs.
• Schedule clients how they would like to be scheduled.
• Help to ensure all clients needs have been met during service both in person, over the phone or virtually.
• Maintain office cleanliness and organization of resources with team members.
• Other duties as assigned.

Skills

Fast-paced work

Customer service

Multi-tasking

Time management

Education

High school diploma or equivalent

Tools

Microsoft Office

Job description

H&R Block, Inc. is seeking a seasonal Client Service Professional/Receptionist to welcome clients, answer phones, and connect them with the right tax professional. Seasonal position at a franchise office under H&R Block.

You’ll thrive in a fast-paced environment, schedule clients, and help ensure all needs are met in person, over the phone, or virtually. You will maintain a welcoming reception area and support the office team.