Seasonal Client Service Specialist

H&R Block, Inc.; Van Buren (AR); On-site; USD 17,000 - 25,000; Part time

Job summary

H&R Block is seeking a seasonal Client Service Professional/Receptionist to welcome clients, answer phones, and help connect customers with the right tax expert. You’ll work in a fast-paced, friendly office, supporting scheduling, client service, and office upkeep across in-person, phone, or virtual interactions.

You will join an independently owned franchise office operating under an agreement with H&R Block; flexibility to work across locations is preferred.

Qualifications

• High school diploma or equivalent required.
• Flexible schedule and/or multiple locations preferred.
• Sales/marketing experience is a plus.

Responsibilities

• Answer phones and greet clients in a personalized, friendly, and inviting manner
• Match clients with the best-suited tax professional for their needs
• Schedule clients how they would like to be scheduled
• Help to ensure all clients needs have been met during service both in person, over the phone or virtually
• Maintain office cleanliness and organization of resources with team members
• Other duties as assigned

Skills

Customer service

Phone etiquette

Multi-tasking

Microsoft Office

Organizational skills

Education

High school diploma or equivalent

Tools

Microsoft Office

Job description

H&R Block is seeking a seasonal Client Service Professional/Receptionist to welcome clients, answer phones, and help connect customers with the right tax expert. You’ll work in a fast-paced, friendly office, supporting scheduling, client service, and office upkeep across in-person, phone, or virtual interactions.

You will join an independently owned franchise office operating under an agreement with H&R Block; flexibility to work across locations is preferred.