Seasonal Client Concierge & Front Desk Pro

H&R Block, Inc.; Jasper (AL); On-site; USD 17,000 - 25,000; Full time

Benefits offered by this job

Competitive pay

Comprehensive benefits

Life‑long learning support

Job summary

H&R Block, Inc. is seeking a seasonal Client Service Professional / Receptionist to be the welcoming face of the office. You will greet clients, manage check-in, answer calls, schedule appointments, and support daily operations alongside tax professionals.

The role is in-person, with evenings and weekends during tax season, offering training and growth opportunities into tax preparation or office leadership within a collaborative team setting.

Qualifications

• Experience in a fast-paced, client-centric environment
• Ability to communicate clearly and professionally with clients and team members
• Strong organizational skills and attention to detail
• Comfort using basic computer programs and scheduling tools

Responsibilities

• Greet clients warmly and create a welcoming, professional first impression as the face of the office
• Answer phone calls, schedule appointments, and match clients with the right tax professional
• Manage client check-in and intake processes, including scanning and organizing documents
• Maintain office organization and cleanliness to support a smooth, professional client experience
• Collaborate with tax professionals and team members to ensure seamless daily operations
• Handle sensitive client information with confidentiality and care

Skills

Interpersonal skills

Communication skills

Multitasking

Attention to detail

Education

High school diploma or equivalent

Tools

Microsoft Office

Scheduling software

Job description

H&R Block, Inc. is seeking a seasonal Client Service Professional / Receptionist to be the welcoming face of the office. You will greet clients, manage check-in, answer calls, schedule appointments, and support daily operations alongside tax professionals.

The role is in-person, with evenings and weekends during tax season, offering training and growth opportunities into tax preparation or office leadership within a collaborative team setting.