Seasonal Client Services Concierge

H&R Block, Inc.; Lebanon (OH); On-site; USD 17,000 - 25,000; Part time

Job summary

H&R Block, Inc. is seeking a seasonal Client Service Professional / Receptionist to be the friendly face of the office. You will greet clients, manage check-in, answer calls, and coordinate appointments with tax professionals to ensure a smooth client experience.

You will work in-person during tax season, with opportunities to learn more about tax services and office leadership while supporting daily operations and client confidentiality.

Qualifications

• Experience in a fast-paced, client-centric environment.
• Strong interpersonal and communication skills.
• Ability to multitask and manage competing priorities.
• Organizational skills with attention to detail.

Responsibilities

• Greet clients warmly and create a welcoming first impression.
• Answer calls, schedule appointments, and match clients with the right tax professional.
• Manage client check-in and intake, including document handling.
• Maintain office organization and support daily operations.
• Collaborate with tax professionals to ensure smooth service delivery.
• Handle sensitive client information with confidentiality.

Skills

Customer service

Team collaboration

Multitasking

Professional communication

Education

High school diploma/GED

Tools

Microsoft Office

Teams

Scheduling systems

Job description

H&R Block, Inc. is seeking a seasonal Client Service Professional / Receptionist to be the friendly face of the office. You will greet clients, manage check-in, answer calls, and coordinate appointments with tax professionals to ensure a smooth client experience.

You will work in-person during tax season, with opportunities to learn more about tax services and office leadership while supporting daily operations and client confidentiality.