Seasonal Client Service Concierge

H&R Block, Inc.; Latrobe (Westmoreland County); Vor Ort; USD 17.000 - 22.000; Teilzeit

Zusammenfassung

H&R Block, Inc. is seeking a seasonal Client Service Professional / Receptionist to be the friendly first touch for clients in our Latrobe office. You will greet guests, manage check-in, handle scheduling, and support daily office operations alongside tax professionals.

This in-person role offers training and potential advancement into tax preparation or office leadership. You will work evenings and weekends during tax season, contributing to a welcoming, organized client experience.

Qualifikationen

• Experience in fast-paced, client-centric environments.
• Strong interpersonal and communication skills.
• Ability to multitask and manage priorities.
• Organizational skills with attention to detail.
• Proficiency with Microsoft Office and scheduling tools.
• Availability to work evenings and weekends during tax season.

Aufgaben

• Greet clients warmly and create a welcoming first impression.
• Answer calls, schedule appointments, match clients with tax professionals.
• Manage check-in and intake, including scanning documents.
• Maintain office organization and cleanliness.
• Collaborate with tax professionals to ensure smooth operations.
• Handle sensitive client information with confidentiality.

Kenntnisse

Client service

Communication

Multitasking

Organization

Computer skills

Evenings/weekends availability

Ausbildung

HS diploma

Tools

Microsoft Office

Teams

Scheduling systems

Jobbeschreibung

H&R Block, Inc. is seeking a seasonal Client Service Professional / Receptionist to be the friendly first touch for clients in our Latrobe office. You will greet guests, manage check-in, handle scheduling, and support daily office operations alongside tax professionals.

This in-person role offers training and potential advancement into tax preparation or office leadership. You will work evenings and weekends during tax season, contributing to a welcoming, organized client experience.