Seasonal Client Concierge & Receptionist

H&R Block, Inc.; Cave Junction (OR); On-site; USD 19,000 - 25,000; Part time

Job summary

H&R Block, Inc. is seeking a seasonal Client Service Professional/Receptionist to be the warm, in-person face of the office. You will manage scheduling, support daily office operations, and assist tax professionals in a fast-paced, client-focused environment.

This in-person role offers training and a stepping stone into tax preparation or leadership, with evenings and weekend shifts during tax season. Join a collaborative team delivering professional client experiences.

Qualifications

• Experience in fast-paced, client-centric environments.
• Strong interpersonal and communication skills with clients and team members.
• Ability to multitask and manage competing priorities.
• Organizational skills with attention to detail and follow-through.
• Comfort with basic computer programs and scheduling tools.
• Availability to work evenings and weekends during tax season.

Responsibilities

• Greet clients warmly and create a welcoming first impression as the face of the office.
• Answer phone calls, schedule appointments, and match clients with the right tax professional.
• Manage client check-in and intake processes, including scanning and organizing documents.
• Maintain office organization and cleanliness to support a professional client experience.
• Collaborate with tax professionals and team members to ensure seamless daily operations.
• Handle sensitive client information with confidentiality and care.

Skills

Greet clients

Scheduling

Team collaboration

Multitasking

Attention to detail

Office software

Education

High school diploma/GED

Tools

Microsoft Office

Microsoft Teams

Scheduling systems

Job description

H&R Block, Inc. is seeking a seasonal Client Service Professional/Receptionist to be the warm, in-person face of the office. You will manage scheduling, support daily office operations, and assist tax professionals in a fast-paced, client-focused environment.

This in-person role offers training and a stepping stone into tax preparation or leadership, with evenings and weekend shifts during tax season. Join a collaborative team delivering professional client experiences.