Seasonal Client Concierge Tax Office Front Desk

H&R Block, Inc.; Covina (CA); Vor Ort; USD 23.000 - 37.000; Teilzeit

Zusammenfassung

H&R Block is seeking a seasonal Client Service Professional / Receptionist to be the welcoming face of the office. This in-person role handles client check-in, scheduling, and coordination with tax professionals to ensure smooth daily operations.

The position emphasizes confidentiality, attention to detail, and teamwork, with evenings and weekends during tax season required. Training supports growth into tax preparation or office leadership within a collaborative, high-performing culture.

Qualifikationen

• Experience in a fast-paced, client-centric environment.
• Strong interpersonal and communication skills; collaborate with team and serve clients professionally.
• Able to multitask and manage competing priorities.
• Organizational skills with attention to detail and follow-through.
• Comfort using basic computer programs and scheduling tools.
• Availability to work evenings and weekends during tax season.

Aufgaben

• Greet clients warmly and create a welcoming, professional first impression as the face of the office
• Answer phone calls, schedule appointments, and match clients with the right tax professional
• Manage client check-in and intake processes, including scanning and organizing documents
• Maintain office organization and cleanliness to support a smooth, professional client experience
• Collaborate with tax professionals and team members to ensure seamless daily operations
• Handle sensitive client information with confidentiality, discretion, and care

Kenntnisse

Customer service

Interpersonal

Multitasking

Attention to detail

Ausbildung

High school diploma

Tools

Microsoft Office

Teams

Scheduling systems

Jobbeschreibung

H&R Block is seeking a seasonal Client Service Professional / Receptionist to be the welcoming face of the office. This in-person role handles client check-in, scheduling, and coordination with tax professionals to ensure smooth daily operations.

The position emphasizes confidentiality, attention to detail, and teamwork, with evenings and weekends during tax season required. Training supports growth into tax preparation or office leadership within a collaborative, high-performing culture.