Seasonal Tax Office Front Desk Concierge

H&R Block, Inc.; Wilsonville (OR); On-site; USD 21,000 - 28,000; Part time

Benefits offered by this job

Competitive pay

Comprehensive benefits

Job summary

H&R Block, Inc. is seeking a seasonal Client Service Professional / Receptionist to be the welcoming face of the office. This in-person role handles client check-in, scheduling, and daily office tasks, supporting tax professionals with a professional, confidential client experience.

Ideal candidates bring strong communication, multitasking, and organizational skills, with comfort using MS Office and scheduling tools. Evening and weekend availability during tax season is expected.

Qualifications

• Experience in a fast-paced, client-centric environment.
• Strong interpersonal and communication skills for professional client service.
• Ability to multitask and manage competing priorities.
• Organizational skills with attention to detail and follow-through.
• Comfort with basic computer programs and scheduling tools.
• Availability to work evenings and weekends during tax season.

Responsibilities

• Greet clients warmly as the face of the office.
• Answer calls, schedule appointments, and match clients with tax professionals.
• Manage client check-in and intake, including scanning documents.
• Maintain organized office and assist daily operations.
• Collaborate with tax professionals to ensure smooth service.
• Handle sensitive client information with confidentiality.

Skills

Client-focused

Multitasking

Communication

Office software

Scheduling

Education

High school diploma or GED

Tools

Microsoft Office

Microsoft Teams

Scheduling systems

Job description

H&R Block, Inc. is seeking a seasonal Client Service Professional / Receptionist to be the welcoming face of the office. This in-person role handles client check-in, scheduling, and daily office tasks, supporting tax professionals with a professional, confidential client experience.

Ideal candidates bring strong communication, multitasking, and organizational skills, with comfort using MS Office and scheduling tools. Evening and weekend availability during tax season is expected.