Seasonal Tax Office Front Desk & Client Concierge

H&R Block, Inc.; Pemberton Township (NJ); Presencial; USD 22.000 - 37.000; A tiempo parcial

Descripción de la vacante

H&R Block is seeking a seasonal Client Service Professional / Receptionist to be the welcoming face of the office. You will greet clients, manage scheduling, and support daily operations alongside tax professionals.

This in-person role offers training and potential growth into tax prep or office leadership during peak tax season. Key duties include answering calls, checking clients in, organizing documents, and maintaining a professional office environment while handling confidential information

Formación

• Experience in a fast-paced, client-centric environment.
• Strong interpersonal and communication skills.
• Ability to multitask and manage priorities throughout the day.
• Organizational skills with attention to detail and follow-through.
• Comfort using basic computer programs and scheduling tools.
• Availability to work evenings and weekends during tax season.

Responsabilidades

• Greet clients warmly and create a welcoming, professional first impression as the face of the office
• Answer phone calls, schedule appointments, and match clients with the right tax professional based on their needs
• Manage client check-in and intake processes, including scanning and organizing documents
• Maintain office organization and cleanliness to support a smooth, professional client experience
• Collaborate with tax professionals and team members to ensure seamless daily operations
• Handle sensitive client information with confidentiality, discretion, and care

Conocimientos

Client service

Communication

Multitasking

Organization

Computer proficiency

Educación

High school diploma/GED or equivalent

Herramientas

Microsoft Office

Teams

Scheduling systems

Descripción del empleo

H&R Block is seeking a seasonal Client Service Professional / Receptionist to be the welcoming face of the office. You will greet clients, manage scheduling, and support daily operations alongside tax professionals.

This in-person role offers training and potential growth into tax prep or office leadership during peak tax season. Key duties include answering calls, checking clients in, organizing documents, and maintaining a professional office environment while handling confidential information