Seasonal Client Concierge & Front Desk – Tax Office

H&R Block, Inc.; Johnsonburg (Elk County); On-site; USD 19,000 - 28,000; Part time

Job summary

H&R Block is seeking a seasonal Client Service Professional / Receptionist to be the welcoming face of the office. You will greet clients, schedule appointments, manage check-in, and support daily operations alongside tax professionals.

This in-person role offers training and potential growth into tax prep or office leadership. Ideal candidates have client-focused experience, strong communication, multitasking ability, and proficiency with basic computer tools.

Qualifications

• Experience in fast-paced, client-centric environments.
• Strong interpersonal and communication skills.
• Ability to multitask and manage priorities throughout the day.
• Organizational skills with attention to detail and follow-through.
• Proficiency with basic computer programs (e.g., Microsoft Office, Teams).
• Availability to work evenings and weekends during tax season.

Responsibilities

• Greet clients warmly and create a welcoming, professional first impression as the face of the office.
• Answer phone calls, schedule appointments, and match clients with the right tax professional based on their needs.
• Manage client check-in and intake processes, including scanning and organizing documents.
• Maintain office organization and cleanliness to support a smooth, professional client experience.
• Collaborate with tax professionals and team members to ensure seamless daily operations.
• Handle sensitive client information with confidentiality, discretion, and care.

Skills

Client service

Communication

Multitasking

Organization

MS Office

Evenings/weekends

Education

High school diploma / GED

Tools

Scheduling systems

Job description

H&R Block is seeking a seasonal Client Service Professional / Receptionist to be the welcoming face of the office. You will greet clients, schedule appointments, manage check-in, and support daily operations alongside tax professionals.

This in-person role offers training and potential growth into tax prep or office leadership. Ideal candidates have client-focused experience, strong communication, multitasking ability, and proficiency with basic computer tools.