Seasonal Client Concierge - Tax Office Front Desk

H&R Block, Inc.; California (MD); Presencial; USD 21.000 - 37.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Medical coverage

401(k) Plan

Associate discount program

Descripción de la vacante

H&R Block, Inc. seeks a seasonal Client Service Professional / Receptionist to be the welcoming face of our office. You will greet clients, schedule appointments, manage check-in, and support daily office operations in a fast-paced environment.

This in-person role requires strong interpersonal skills, multitasking ability, and attention to detail. Training is provided, with potential pathways into tax preparation or office leadership.

Formación

• Experience working in a fast-paced, client-centric environment.
• Excellent interpersonal and communication skills for client-facing role.
• Ability to multitask and manage competing priorities throughout the day.
• Strong organizational skills with attention to detail and follow- through.
• Comfort using basic computer programs and scheduling tools (MS Office, Teams).

Responsabilidades

• Greet clients and create a welcoming, professional first impression.
• Answer phones, schedule appointments, and match clients with the appropriate tax professional.
• Manage client check-in and intake, including document scanning and organization.
• Maintain orderly, clean office to support a professional client experience.
• Collaborate with tax professionals and staff to ensure smooth daily operations.
• Handle sensitive client information with confidentiality and discretion.

Conocimientos

Strong interpersonal skills

Team collaboration

Multitasking

Detail oriented

Educación

High school diploma/GED

Herramientas

Microsoft Office

Scheduling systems

Teams

Descripción del empleo

H&R Block, Inc. seeks a seasonal Client Service Professional / Receptionist to be the welcoming face of our office. You will greet clients, schedule appointments, manage check-in, and support daily office operations in a fast-paced environment.

This in-person role requires strong interpersonal skills, multitasking ability, and attention to detail. Training is provided, with potential pathways into tax preparation or office leadership.