Seasonal Client Concierge & Front Desk - Tax Season

H&R Block, Inc.; Clinton (UT); On-site; USD 17,000 - 22,000; Full time

Job summary

H&R Block, Inc. is seeking a seasonal Client Service Professional / Receptionist to greet clients and manage check-in, ensuring a welcoming, professional front-desk experience in person at an office location.

The role involves coordinating scheduling and assisting tax professionals as part of a collaborative team during tax season. You will support daily office operations, maintain organization, and handle confidential client information with discretion.

Qualifications

• Experience in a fast-paced, client-centric environment.
• Strong interpersonal and communication skills.
• Ability to multitask and manage priorities.
• Organizational skills with attention to detail and follow-through.
• Comfort using Microsoft Office, Teams and scheduling systems.
• Availability to work evenings and weekends during tax season.

Responsibilities

• Greet clients warmly and create a welcoming, professional first impression as the face of the office.
• Answer phone calls, schedule appointments, and match clients with the right tax professional based on their needs.
• Manage client check-in and intake processes, including scanning and organizing documents.
• Maintain office organization and cleanliness to support a smooth, professional client experience.
• Collaborate with tax professionals and team members to ensure seamless daily operations.
• Handle sensitive client information with confidentiality, discretion, and care.

Skills

Interpersonal skills

Communication

multitasking

Organizational skills

Team collaboration

Confidentiality

Customer service

Education

High school diploma/GED or equivalent

Tools

Microsoft Office

Teams

Scheduling systems

Job description

H&R Block, Inc. is seeking a seasonal Client Service Professional / Receptionist to greet clients and manage check-in, ensuring a welcoming, professional front-desk experience in person at an office location.

The role involves coordinating scheduling and assisting tax professionals as part of a collaborative team during tax season. You will support daily office operations, maintain organization, and handle confidential client information with discretion.