Seasonal Client Concierge & Receptionist (In-Person)

H&R Block, Inc.; Kenosha (WI); In loco; USD 25.000 - 36.000; Part-time

Descrizione del lavoro

H&R Block, Inc. is seeking a seasonal Client Service Professional / Receptionist to be the welcoming face of the office. You will manage client check-ins, schedule appointments, and help pair clients with the right tax professional.

The role is in-person and supports a fast-paced, client-focused environment. Ideal candidates bring strong interpersonal skills, multitasking ability, and experience with basic computer tools and scheduling systems.

Competenze

• Experience in a fast-paced, client-centric environment.
• Strong interpersonal and communication skills for team and client interactions.
• Ability to multitask and prioritize throughout the day.
• Excellent organizational skills and attention to detail.
• Comfort with basic computer tools and scheduling systems.

Mansioni

• Greet clients warmly and set a professional first impression.
• Answer calls, schedule appointments, and match clients with tax professionals.
• Manage check-in and intake, including scanning and organizing documents.
• Maintain office organization and cleanliness for a smooth client experience.
• Collaborate with staff to ensure seamless daily operations and protect confidentiality.

Conoscenze

Customer service

Interpersonal skills

Multitasking

Communication

Microsoft Office

Formazione

High school diploma or GED

Strumenti

Scheduling software

Microsoft Teams

Descrizione del lavoro

H&R Block, Inc. is seeking a seasonal Client Service Professional / Receptionist to be the welcoming face of the office. You will manage client check-ins, schedule appointments, and help pair clients with the right tax professional.

The role is in-person and supports a fast-paced, client-focused environment. Ideal candidates bring strong interpersonal skills, multitasking ability, and experience with basic computer tools and scheduling systems.