Seasonal Client Concierge & Receptionist - In Person

H&R Block, Inc.; Cadillac (MI); On-site; USD 21,000 - 29,000; Part time

Job summary

H&R Block, Inc. is seeking a seasonal Client Service Professional / Receptionist to be the friendly face of the office. In this in-person role, you will greet clients, manage scheduling, and support daily operations alongside tax professionals.

You will help with check-in, document intake, and office organization, ensuring a professional client experience. Strong interpersonal skills and reliability are essential, with availability for evenings and weekends during tax season.

Qualifications

• Experience in a fast-paced, client-centric environment.
• Strong interpersonal and communication skills to serve clients professionally.
• Ability to multitask and manage competing priorities.
• Excellent organizational skills and attention to detail.
• Proficiency with basic computer programs (Microsoft Office, Teams, scheduling systems).

Responsibilities

• Greet clients warmly and project a professional first impression.
• Answer calls, schedule appointments, and match clients with tax professionals.
• Manage client check-in and document intake processes.
• Maintain organized, clean office to support a smooth client experience.
• Collaborate with tax professionals to ensure seamless daily operations.
• Handle sensitive client information with confidentiality and care.

Skills

Interpersonal skills

Communication skills

Multitasking

Attention to detail

Office software proficiency

Education

High school diploma/GED or equivalent

Tools

Microsoft Office

Microsoft Teams

Scheduling systems

Job description

H&R Block, Inc. is seeking a seasonal Client Service Professional / Receptionist to be the friendly face of the office. In this in-person role, you will greet clients, manage scheduling, and support daily operations alongside tax professionals.

You will help with check-in, document intake, and office organization, ensuring a professional client experience. Strong interpersonal skills and reliability are essential, with availability for evenings and weekends during tax season.